MORE ABOUT OUR SERVICES
A lot of time and money can go into acquiring new customers,
which is why it is imperative that the ball isn’t dropped on even one potential lead.
And that is where call center lead generation services come in.
Outsourcing is the Perfect Solution
Outbound telephone marketing has always been an efficient and effective way
to expose products or services to a target market.
However, generating leads through an internal call center is not an easy task.
Human Resources,
technology and compliance issues can deter efforts to
reach out to new customers on a daily basis.
Call Center Lead Generation
We are experts in outsourced lead generation and our service allows our clients to
focus on their core business and do what they do best!
In order for your team to close sales on the regular,
a steady flow of quality leads is a must. Don’t let your sales team get bogged down
with generating leads, allow them to focus on closing existing opportunities. Y
ou’ll see the difference our team of experts can make in your
sales team’s ability to convert more prospects into clients.
Lead Generation Is No Joke
The world of lead gen is extremely demanding and that is why our agents go
through rigorous training prior to interacting with any of our clients’ potential
customers. We understand the value in having an experienced and efficient team,
prepared to handle whatever may come their way.
Our agents are well versed in the best telemarketing practices
and know how to get the job done.
It’s Time to Change the Game!
Let’s be honest, any type of telemarketing services does not have the best reputation,
but at CallBlade we’re here to change the game. Our company as a whole is built on integrity and honesty,
and you can be certain that we stay fully compliant with all applicable regulations. Our purpose is to
create value for your potential customers, we never want to pressure or annoy them.
Let’s be honest, any type of telemarketing services does not have the best reputation, but at CallBlade we’re here to change the game. Our company as a whole is built on integrity and honesty, and you can be certain that we stay fully compliant with all applicable regulations. Our purpose is to create value for your potential customers, we never want to pressure or annoy them.
Questions? Ready for a customized quote? Let’s talk!
Call us now at
Click Here to fill out our short form and we will contact you!
THE BEST OUTSOURCED CUSTOMER SERVICE
- THE CallBlade WAY
Today’s customers are moving 24 hours a day. It is critical for your
business to be able to respond to customer inquiries and build
loyalty that will benefit your bottom line. When outsourcing call
center services, your business is able to expand its customer
service prowess to help increase customer satisfaction.
We have the ability to staff multiple shifts, as well as provide weekend and after hours
support. Our call center platform has all the prerequisite tools necessary to run a
24/7/365 response model including:
- Automatic call distribution (ACD) systems to route calls to the next available agent.
-
Real-time blending to respond to increased call volumes by shifting outbound agents
to inbound queues. -
An intelligent auto-response system can be implemented to automatically handle
common inquiries and FAQs or provide agents with suggested solutions for quick,
first-time resolution.
Customer Needs
If you’re finding that your current resources are not able to provide the
service your customer wants, it’s a good sign that outsourcing may be
right for you. Are your customers in need of assistance during times that
your staff is not available? Is the current volume of customers that need
assistance more than your current staff can handle?
If you’re finding that your current resources are not able to provide the service your customer wants, it’s a good sign that outsourcing may be right for you. Are your customers in need of assistance during times that your staff is not available? Is the current volume of customers that need assistance more than your current staff can handle?
Call Center Solutions That Enable Your Business
INBOUND CALLS
Communicating with a live agent over the phone is almost always the most
preferred method of customer-business interaction. It is faster and more
personal to discuss the issue with a polite live operator.
This is where CallBlade steps in.Our services help businesses
handle their customer’s issues and deliver a
superior customer experience
LIVE CHAT
Our call center has a wealth of experience in providing top-notch live chat
services for small businesses and big enterprises alike.
Our live chat support service is affordable and has proven to
have a huge on the bottom line of our clients.
Don’t let customers bounce off your pages. More than 50% of your
visitors can be converted in prospective customers
by efficient online live chat support.
MULTILINGUAL SUPPORT
There’s probably a good chance that not all of your customers speak English.
No problem! CallBlade can provide native speakers of English, Spanish,
French or Portuguese. Our agents are well-known for having neutral sounding
accents in both English and Spanish. A recognizable accent relaxes
callers and can make for a more productive interaction.
Why use CallBlade for customer service outsourcing?
Without customers, no business can survive. Providing inbound customer
service should be the cornerstone of any company and CallBlade understands
the value of great customer relationships.
Outsourcing customer service is not something that should be taken lightly.
With this in mind, we are here to help our clients in every step of the
outsourcing process to ensure that their needs are carefully taken care of.
Wherever your operations are, CallBlade can ensure you customers are handled
professionally while maintaining your brands culture to create a personal
extension of your business.